Shipping

# 1. SHIPPING POLICY **Website:** https://raasenza.com/ **Business Name:** RAS INTERNATIONAL **Business Constitution:** Proprietorship **Registered Business Address:** First Floor, D-126, Tagore Garden Extension, New Delhi, West Delhi, Delhi – 110027 **Email:** support@raasenza.com **Phone:** +91 93119 32567 ## Order Processing At Raasenza, we aim to process and deliver your beauty and skincare orders as efficiently as possible. Orders are generally processed within 1–2 business days after confirmation, subject to product availability and payment verification. Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time. ## Shipping and Delivery Our estimated delivery time is 3–7 business days, depending on the delivery location, courier service, and product availability. Delivery timelines are estimates and may be affected by unforeseen circumstances, including weather conditions, public holidays, courier delays, or service disruptions. ## Shipping Charges Raasenza offers free shipping on eligible orders above ₹[INSERT MINIMUM ORDER VALUE]. For orders below the qualifying amount, applicable shipping charges will be displayed at checkout before payment. ## Order Tracking Where tracking is available, customers will receive shipment details or a tracking link after dispatch. For assistance with delayed shipments or tracking issues, please contact our customer support team. ## Incorrect Address or Failed Delivery Customers are responsible for providing accurate delivery information, including their complete address, PIN code, and contact number. Please contact us promptly if you notice an error in your shipping details. Address changes cannot be guaranteed after dispatch. ## Damaged, Missing, or Incorrect Products If your order arrives damaged, incomplete, or contains an incorrect product, contact us as soon as possible at support@raasenza.com or +91 93119 32567. Please provide your order number, a description of the issue, and photographs where available. We will review the complaint and arrange an appropriate resolution under our Returns and Refunds Policy and applicable law. ## Contact Us RAS INTERNATIONAL First Floor, D-126, Tagore Garden Extension New Delhi, West Delhi, Delhi – 110027 Email: support@raasenza.com Phone: +91 93119 32567